Shift Leader: Customer Experience & Team Growth

18030 Jersey Mike's Sammamish; Sammamish (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

18030 Jersey Mike's Sammamish is looking for a Shift Leader responsible for managing staff, ensuring high-quality food delivery, and maintaining a clean environment. The role requires effective coaching to deliver exceptional customer service and participation in marketing initiatives. Candidates should have a high school diploma, a year of QSR experience, and Serve Safe Certification.

This position involves working 38-40 hours per week with a great focus on team leadership and multitasking in a fast-paced atmosphere.

Qualifications

• 1-year experience in Quick Service Restaurants (QSR) preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Support the management team in running the restaurant.
• Coach staff to provide exceptional customer service.
• Produce high-quality food consistently.
• Participate in local and national marketing initiatives.
• Maintain a clean and sanitary environment.
• Oversee the opening and closing tasks of the store.

Skills

Customer service

Food quality production

Cash handling

Effective communication

Team leadership

Multitasking

Education

High school degree or equivalent

Job description

18030 Jersey Mike's Sammamish is looking for a Shift Leader responsible for managing staff, ensuring high-quality food delivery, and maintaining a clean environment. The role requires effective coaching to deliver exceptional customer service and participation in marketing initiatives. Candidates should have a high school diploma, a year of QSR experience, and Serve Safe Certification.

This position involves working 38-40 hours per week with a great focus on team leadership and multitasking in a fast-paced atmosphere.