Manager-In-Training - Waconia

Harri; Waconia (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Jersey Mike's Subs in Waconia, MN is seeking a Shift Leader to join our fast-paced team. The Manager In Training will oversee in-store operations, coach crew, set goals, and guide daily shift activities to ensure smooth service.

Responsibilities include directing team members, maintaining safety and sanitation, delivering exceptional customer service, and completing required training; a high school diploma and restaurant experience are preferred.

Qualifications

• Experience as a Shift Manager or similar role.
• High school diploma preferred.
• Restaurant/QSR experience a plus.
• Strong leadership and clear communication.

Responsibilities

• Oversee in-store operations during shifts.
• Coach crew and assign tasks.
• Ensure safety, sanitation, and service standards.
• Provide feedback and training as needed.
• Maintain customer service and efficiency.

Skills

Shift management

Leadership

Customer service

Team collaboration

Decision making

Problem-solving

Stamina/physical endurance

Education

High school diploma

Job description

Jersey Mike's Subs in WACONIA, MN is looking for Shift Leaders!

Become part of Jersey Mike's fun and rewarding organization!We are looking for a Manager In Training who wants to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As a Manager In Training, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of scheduled shift

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Skills & Experience

• Experience as a Shift Manager or similar role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Ability to stand for long periods
• High school diploma & QSR/restaurant experience is preferred