Shift Leader: Drive Team Excellence & Customer Experience

Krystal Restaurants Career Center; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive starting pay

Flexible schedules

Health benefits

401k

Job summary

Krystal Restaurants Career Center in Jackson, MS is seeking a Shift Leader to support the store management team in daily operations and uphold Krystal’s standards. You will help recruit, train and motivate A+ staff to achieve targets in people, customer, sales and profit.

The role requires 21+ years old, Servsafe certification and a HS diploma or GED; flexible scheduling and strong MS Office skills are expected. This is an on-site supervisory position with growth potential.

Qualifications

• Must be at least 21 years old.
• Servsafe certification required.
• High School Diploma or GED preferred with 1+ year restaurant experience.
• Systems & Software - proficient level knowledge of Microsoft Office software applications.

Responsibilities

• Demonstrate the Krystal Core Values while training, retaining and recognizing A+ talent using Krystal’s tools and processes.
• Partners with the management team to execute the Performance Management process to ensure employees are set up for success.
• Drives customer-focused culture by modeling service standards and resolving issues with staff.
• Coaches and holds shifts accountable around operational procedures using the OSM and Company systems.
• Executes cash/security, inventory, labor and food control procedures during shifts and closes gaps.

Skills

Customer Focused

Initiative

Action Oriented

Team Player

Education

High School Diploma or GED

Servsafe certification

Tools

Microsoft Office

Job description

Krystal Restaurants Career Center in Jackson, MS is seeking a Shift Leader to support the store management team in daily operations and uphold Krystal’s standards. You will help recruit, train and motivate A+ staff to achieve targets in people, customer, sales and profit.

The role requires 21+ years old, Servsafe certification and a HS diploma or GED; flexible scheduling and strong MS Office skills are expected. This is an on-site supervisory position with growth potential.