Shift Leader: Drive Service Excellence & Team Growth

America's Pizza Company, LLC; Buckeye (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Desert De Oro Foods in Buckeye, AZ, is seeking a Shift Leader for a Pizza Hut restaurant. You will run shifts under the RGM, lead the team in culture and day-to-day operations, and take ownership of service quality and guest satisfaction.

You will supervise Team Members, ensure food safety, accurate orders, and timely service while maintaining high standards and a positive guest experience.

Qualifications

• Must be at least 18 years old.
• Must have reliable transportation.
• Must pass a background check criteria.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to clean the parking lot and surrounding grounds.
• Able to sweep and mop floors.
• Able to lift, carry out trash containers, and place in an outside bin.
• Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

Responsibilities

• Execute responsibilities for people, customer, and service.
• Ensure that all Team Members complete their tasks for their assigned position(s).
• Ensure that employees are clean and neat in appearance.
• Personally demonstrate that customer needs are the highest priority.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with management and fellow employees to serve customers with a sense of urgency.
• Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand.

Job description

Desert De Oro Foods in Buckeye, AZ, is seeking a Shift Leader for a Pizza Hut restaurant. You will run shifts under the RGM, lead the team in culture and day-to-day operations, and take ownership of service quality and guest satisfaction.

You will supervise Team Members, ensure food safety, accurate orders, and timely service while maintaining high standards and a positive guest experience.