Shift Leader — Deliver Great Service, Grow Your Team

America's Pizza Company, LLC; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Desert De Oro Foods is seeking a dedicated Shift Leader to run great shifts in a self-sufficient manner at a Papar pizza location in Phoenix. You will take ownership to solve problems, lead the restaurant team in culture building, and ensure day-to-day operations run smoothly.

The role emphasizes customer service, food safety, and teamwork. You will report to the RGM and help maintain high standards during busy shifts in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must pass a background check criteria.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to clean the parking lot and surrounding grounds.
• Able to sweep and mop floors.
• Able to lift, carry out trash containers, and place in an outside bin.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Execute responsibilities for people, customer, and service.
• Ensure that all Team Members complete their tasks for their assigned position(s).
• Ensure that employees are clean and neat in appearance.
• Personally demonstrate that customer needs are the highest priority.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with management and fellow employees to serve customers with a sense of urgency.
• Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand.

Skills

18+

Background check

Basic math

Stocking shelves

Cleaning

Lifting 50 lbs

Standing/walking

Job description

Desert De Oro Foods is seeking a dedicated Shift Leader to run great shifts in a self-sufficient manner at a Papar pizza location in Phoenix. You will take ownership to solve problems, lead the restaurant team in culture building, and ensure day-to-day operations run smoothly.

The role emphasizes customer service, food safety, and teamwork. You will report to the RGM and help maintain high standards during busy shifts in a fast-paced environment.