Shift Leader: Drive Service & Team Growth

America's Pizza Company, LLC; Royal Pines (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Tasty Hut, LLC in Royal Pines, NC is seeking a Pizza Hut Shift Leader to oversee daily restaurant operations, lead a team, and ensure service standards are met. You will train staff, manage inventory, and uphold brand policies to deliver fast, friendly service on every shift.

As a Shift Leader, you will drive customer satisfaction, enforce health and safety standards, and support the General Manager in scheduling and store performance.

Qualifications

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader
• MSM courses 4-5
• Proficient at Microsoft Office
• Reliable Transportation and Computer basics
• Valid Driver's License Preferred
• Communicate, Give Feedback in Positive Manner
• National Sex Offender Registry Check
• Motor Vehicle Record

Responsibilities

• Take Ownership and Responsibility of Restaurant and Team During Shifts
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards
• Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs First
• Own and Promote Positive Restaurant Culture and Employee Experience
• Responsible for Inventory and Food Orders
• Enforce and Follow Pizza Hut Service Principals
• Deliver it Fast, Make Food We are Proud to Service
• Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success
• Deliver High Customer Satisfaction Results on All Shifts
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision

Skills

ServSafe Certified

Microsoft Office

Communication Skills

Team Leadership

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Tasty Hut, LLC in Royal Pines, NC is seeking a Pizza Hut Shift Leader to oversee daily restaurant operations, lead a team, and ensure service standards are met. You will train staff, manage inventory, and uphold brand policies to deliver fast, friendly service on every shift.

As a Shift Leader, you will drive customer satisfaction, enforce health and safety standards, and support the General Manager in scheduling and store performance.