Shift Lead – Guest Experience & Operational Excellence

Pizza Hut; Peoria (AZ); On-site; USD 17,000 - 23,000; Full time

Job summary

Desert De Oro Foods manages Pizza Hut locations and seeks a dependable Shift Leader to run shifts with excellence. You will lead a restaurant team, ensure tasks are completed, and uphold guest satisfaction while maintaining standards for food safety and order accuracy.

Ideal candidates will supervise team members, resolve issues promptly, and assist the Restaurant General Manager with training, inventory, and daily operations to support store performance.

Qualifications

• Customer service skills to greet and serve guests.
• Strong leadership to run shifts and coach team members.
• Problem-solving to handle issues with speed and accuracy.

Responsibilities

• Run shifts in a self-sufficient manner to ensure smooth operations.
• Ensure team members complete assigned tasks and stay in proper uniform.
• Maintain food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive relations.
• Assist the RGM with training, inventory, and facility upkeep.

Skills

Customer service

Leadership

Problem solving

Job description

Desert De Oro Foods manages Pizza Hut locations and seeks a dependable Shift Leader to run shifts with excellence. You will lead a restaurant team, ensure tasks are completed, and uphold guest satisfaction while maintaining standards for food safety and order accuracy.

Ideal candidates will supervise team members, resolve issues promptly, and assist the Restaurant General Manager with training, inventory, and daily operations to support store performance.