Shift Leader: Drive Quality, Service & Team Wins

Papa John's International; Angola (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

Papa John’s International is seeking an experienced restaurant leader to supervise shifts, ensure quality products, and uphold company standards. You will manage staffing, train crew, and coach for performance while driving sales and profits through strong customer service and accurate cash handling.

Responsibilities include maintaining safety, adhering to policies, and promoting a teamwork-driven environment across the restaurant to deliver great guest experiences.

Qualifications

• High School diploma or GED is required.
• Stable employment history is preferred.
• Ability to lead a team during a shift with no supervision.
• Bilingual in certain markets may be required.

Responsibilities

• Demonstrate exemplary operations skills, ensure quality products meet Papa John’s standards, and respond to customer concerns.
• Supervise a restaurant team, maintain staffing, train members, ensure uniforms, and coach for performance.
• Contribute to sales by delivering prompt service and building check averages.
• Contribute to profits by using the FOCUS System, managing cash, inventory, and safety standards.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

FOCUS System

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John’s International is seeking an experienced restaurant leader to supervise shifts, ensure quality products, and uphold company standards. You will manage staffing, train crew, and coach for performance while driving sales and profits through strong customer service and accurate cash handling.

Responsibilities include maintaining safety, adhering to policies, and promoting a teamwork-driven environment across the restaurant to deliver great guest experiences.