Shift Leader: Drive Quality, Service & Team Performance

Dunkin' - Waunakee; Waunakee (WI); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Waunakee in Waunakee, WI is looking for a Shift Manager to lead day-to-day operations and help the team deliver fast, friendly service. You will roll up your sleeves to support your crew and ensure smooth shift execution.

As a Shift Manager, you will plan shifts, monitor performance, maintain food quality and safety, train staff, manage scheduling, and communicate with the next shift manager to ensure a smooth handoff and consistent store standards.

Qualifications

• Experience leading shifts and managing restaurant operations.
• Ensure fast, accurate, friendly customer service.
• Oversee food quality, safety and cleanliness.

Responsibilities

• Plan for each shift and monitor performance.
• Ensure restaurant standards, safety and profitability.
• Communicate with the next shift manager to hand off responsibilities.
• Meet targets during shifts and help teams reach goals.

Skills

Team leadership

Customer service

Food safety

Training

Job description

Dunkin' - Waunakee in Waunakee, WI is looking for a Shift Manager to lead day-to-day operations and help the team deliver fast, friendly service. You will roll up your sleeves to support your crew and ensure smooth shift execution.

As a Shift Manager, you will plan shifts, monitor performance, maintain food quality and safety, train staff, manage scheduling, and communicate with the next shift manager to ensure a smooth handoff and consistent store standards.