Shift Manager - Urgently Hiring

Dunkin' - Waunakee; Waunakee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' - Waunakee is seeking a full time or part time Shift Manager to join our Waunakee, WI location. This role leads daily operations, guides crew and other managers, and steps in to ensure smooth service and fast, accurate experiences for guests.

Responsibilities include supervising shifts, maintaining quality, safety and cleanliness, and training staff while meeting targets and maintaining excellent customer service. Join us to help your team succeed on every shift.

Qualifications

• Experience leading shifts and teams in a fast-paced environment.
• Deliver fast, friendly service with accuracy.
• Ensure quality, safety, and cleanliness standards.

Responsibilities

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

Skills

Leadership

Team management

Customer service

Operations

Food safety

Job description

Dunkin' - Waunakee is currently looking for a full time or part time Shift Manager to join our team in Waunakee, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.

Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

We can't wait for you to join our team. We are interviewing immediately,