Shift Manager – Hiring Immediately

Dunkin' - Waunakee; Waunakee (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Dunkin' - Waunakee in Waunakee, WI is seeking a Shift Manager to lead daily operations, supervise crew, and ensure fast, friendly service. This role involves planning shifts, monitoring performance, and maintaining quality, safety, and cleanliness across the store.

You will train and schedule team members, manage inventory and communicate with the next Shift Manager to ensure a smooth handoff. Both full-time and part-time applicants are welcome to apply and join our team immediately.

Qualifications

• Experience leading shifts on a weekly basis.
• Ability to maintain restaurant standards for quality, service, and cleanliness.
• Strong communication with team and next Shift Manager.

Responsibilities

• Planning for each shift and monitoring performance during the shift.
• Maintaining food quality and safety standards.
• Ensuring fast, accurate, friendly customer service.
• Internal communication and coordinating with the next Shift Manager.
• Inventory management and daily maintenance/cleanliness.
• Leading and training the team; schedule management.

Skills

Exceptional customer service

Team leadership

Shift management

Communication skills

Job description

Dunkin' - Waunakee is currently looking for a full time or part time Shift Manager to join our team in Waunakee, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.

Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

We can't wait for you to join our team. We are interviewing immediately,