Shift Manager – Flexible Schedule

Dunkin' - Waunakee; Waunakee (WI); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Dunkin' - Waunakee in Waunakee, WI is looking for a Shift Manager to lead day-to-day operations and help the team deliver fast, friendly service. You will roll up your sleeves to support your crew and ensure smooth shift execution.

As a Shift Manager, you will plan shifts, monitor performance, maintain food quality and safety, train staff, manage scheduling, and communicate with the next shift manager to ensure a smooth handoff and consistent store standards.

Qualifications

• Experience leading shifts and managing restaurant operations.
• Ensure fast, accurate, friendly customer service.
• Oversee food quality, safety and cleanliness.

Responsibilities

• Plan for each shift and monitor performance.
• Ensure restaurant standards, safety and profitability.
• Communicate with the next shift manager to hand off responsibilities.
• Meet targets during shifts and help teams reach goals.

Skills

Team leadership

Customer service

Food safety

Training

Job description

Dunkin' - Waunakee is currently looking for a full time or part time Shift Manager to join our team in Waunakee, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.

Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.

As a Shift Manager, you may be responsible for:

• Food quality and safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing/leading your team
• Exceptional customer service
• Training and schedule management of team members

We can't wait for you to join our team. We are interviewing immediately,