Shift Leader: Drive Hospitality & Team Excellence

Roti.; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Rōti is seeking a Shift Leader to drive smooth shifts, motivate the team, and uphold operational standards. You will act as a key bridge between staff and management, fostering a high-energy environment and delivering exceptional hospitality.

Located in Dearborn, IL, this role requires strong communication, leadership, and problem-solving skills to ensure seamless shift execution and guest satisfaction.

Qualifications

• Leadership experience in fast-paced hospitality environments.
• Ability to train and develop team members.
• Strong guest service and communication skills.

Responsibilities

• Lead and inspire the team to deliver exceptional guest experiences.
• Be an on-floor hands-on leader, managing and supporting staff during shifts.
• Train and mentor new and existing employees.
• Open and close procedures to ensure smooth operations and compliance.

Skills

Leadership

People coaching

Guest service

Communication

Problem solving

Education

Food Safety & Allergen Certification

Job description

Rōti is seeking a Shift Leader to drive smooth shifts, motivate the team, and uphold operational standards. You will act as a key bridge between staff and management, fostering a high-energy environment and delivering exceptional hospitality.

Located in Dearborn, IL, this role requires strong communication, leadership, and problem-solving skills to ensure seamless shift execution and guest satisfaction.