Shift Leader: Drive Guest Experience & Team Growth

Dunkin | Medeiros Network; Manchester (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth potential

Job summary

Dunkin | Medeiros Network is looking for a Shift Leader to join our team in Manchester, Connecticut. As a Shift Leader, you will coach Crew Members, ensure operational standards are met, and deliver an excellent guest experience. This role involves guiding the team, providing feedback, and setting goals for success.

We offer competitive wages, a team-oriented environment, and opportunities for growth for those who demonstrate dedication and hard work. If you're passionate about customer service and thrive in a fast-paced environment, we encourage you to apply!

Qualifications

• Previous experience in a cafe or quick service restaurant preferred.
• Ability to meet safety and sanitation standards.
• Passion for achieving results and setting targets.

Responsibilities

• Coach Crew Members to execute operational standards.
• Ensure guest satisfaction, service speed, and product quality.
• Anticipate and exceed guests' needs.

Skills

Customer service

Teamwork

Operational standards

Job description

Dunkin | Medeiros Network is looking for a Shift Leader to join our team in Manchester, Connecticut. As a Shift Leader, you will coach Crew Members, ensure operational standards are met, and deliver an excellent guest experience. This role involves guiding the team, providing feedback, and setting goals for success.

We offer competitive wages, a team-oriented environment, and opportunities for growth for those who demonstrate dedication and hard work. If you're passionate about customer service and thrive in a fast-paced environment, we encourage you to apply!