Shift Leader: Drive Guest Experience & Store Ops

Wingstop; Madison (AL); On-site; USD 19,000 - 26,000; Full time

Job summary

Wingstop in Madison, AL is seeking a Full Time Shift Leader to direct daily restaurant operations in the General Manager's absence. The role emphasizes guest service, inventory control, payroll, and adherence to Wingstop standards to deliver high-quality products and service.

The ideal candidate will have 2+ years of supervisory experience in food service or retail, strong communication skills, and knowledge of labor laws. Proficiency in Microsoft Office and teamwork are essential for success.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Minimum 2+ years of supervisory experience in food service, retail, or restaurant.
• Strong written and verbal communication skills.
• Knowledge of Labor Laws.

Responsibilities

• Direct daily operations of the restaurant in the GM's absence.
• Ensure guest service excellence and maintain standards.
• Control payroll, expenses, shrinkage and waste.
• Open/close the restaurant and manage orders per Wingstop standards.
• Maintain cleanliness, sanitation, safety, and staffing levels.
• Recruit and train team members and handle staff meetings.

Skills

Microsoft Office

Team leadership

Communication skills

Labor law knowledge

Financial awareness

Job description

Wingstop in Madison, AL is seeking a Full Time Shift Leader to direct daily restaurant operations in the General Manager's absence. The role emphasizes guest service, inventory control, payroll, and adherence to Wingstop standards to deliver high-quality products and service.

The ideal candidate will have 2+ years of supervisory experience in food service or retail, strong communication skills, and knowledge of labor laws. Proficiency in Microsoft Office and teamwork are essential for success.