Shift Leader Day Shift - Part Time

Vitality Bowls; Boulder (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Vitality Bowls is seeking a proactive Restaurant Lead to manage daily operations, ensure accurate food preparation, and deliver timely service to customers. You will supervise shifts, delegate tasks, train staff, and uphold quality and safety standards.

Responsibilities include handling deliveries, managing inventory, cash and POS procedures, and maintaining a clean front of house and kitchen. A positive attitude and strong teamwork are essential.

Qualifications

• Become food certified.
• Must be able to stand long periods, lift moderately, move quickly, and have urgency.
• Maintain a clean and professional appearance.
• Demonstrate leadership abilities and positive attitude.
• Ability to work well with others and in a team environment.

Responsibilities

• Lead the team, ensuring food is prepared accurately and served promptly.
• Manage shifts and delegate tasks to staff.
• Provide exemplary knowledge and customer service.
• Handle upset customers politely and resolve issues.
• Accept deliveries and ensure accuracy, issue refunds if needed.
• Communicate inventory status with managers/owners.
• Check daily petty cash and manage bank change.
• Restock the register and maintain correct change.
• Communicate about staff performance and scheduling.
• Attend management meetings and contribute ideas to improve efficiency and safety.
• Assist with interviews, training, and performance evaluations.
• Explain health benefits of ingredients to customers.
• Keep front lobby and outside area clean and maintained.
• Assist and ring up guests, answer calls, and take orders.
• Follow recipes, prepare food timely and sanitary.
• Stock and rotate food, adhere to safety procedures.
• Track food quality and support cost-cutting measures.
• Collaborate with staff to ensure timely orders.

Skills

Leadership

Customer service

Communication skills

Teamwork

Inventory management

Time management

Education

Food safety certification

Tools

POS system

Cash handling

Job description

Benefits:

• Free uniforms
• Employee discounts
• Flexible schedule

Job Description:

• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• In charge of shifts and delegating tasks
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
• Check daily petty cash and go to the bank for change if needed
• Restock the register nightly for the correct change
• Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
• Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
• Attend Management Meetings
• Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
• Assist with interviews, evaluations, and training
• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean while checking on it every 15 minutes
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities