Shift Leader - Customer Experience & Team Lead

Irmg Group; The Woodlands (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Irmg Group seeks a Shift Leader to oversee daily restaurant operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. You will support the team, uphold financial accountability, and contribute to a positive work environment and memorable customer experiences.

The role emphasizes teamwork, strong communication, and the ability to stay calm in a fast-paced setting while maintaining a clean, organized workspace and ensuring safety and quality

Qualifications

• Restaurant operations experience.
• Strong customer-service orientation.
• Ability to manage cash handling and store safety.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in areas like product preparation, service, and cleanliness.
• Maintain inventory and assist with team recruitment and retention.

Skills

Leadership

Customer service

Cash handling

Teamwork

Job description

Irmg Group seeks a Shift Leader to oversee daily restaurant operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. You will support the team, uphold financial accountability, and contribute to a positive work environment and memorable customer experiences.

The role emphasizes teamwork, strong communication, and the ability to stay calm in a fast-paced setting while maintaining a clean, organized workspace and ensuring safety and quality