Shift Leader & Customer Experience Champion

Walgreens; Joplin (MO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store in management's absence, manage cash and POS tasks, and ensure floor and stock room readiness for the day.

The role emphasizes delivering a distinctive customer experience, assisting with product questions, returns, refunds, and handling vendor deliveries while maintaining accurate pricing and inventory. An Equal Opportunity Employer is stated.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle required system start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change at cash registers.
• Provide a distinctive and delightful customer experience and assist customers with products and services.
• Assist with vendor deliveries, back door access, and review order exceptions during release days.
• Maintain accurate pricing, displays, inventory counts, and compliance with local laws regarding regulated products.

Skills

Leadership experience

Customer service

Education

Pharmacy license or PTCB certification

Job description

Walgreens is seeking a team member to open and close the store in management's absence, manage cash and POS tasks, and ensure floor and stock room readiness for the day.

The role emphasizes delivering a distinctive customer experience, assisting with product questions, returns, refunds, and handling vendor deliveries while maintaining accurate pricing and inventory. An Equal Opportunity Employer is stated.