Shift Leader & Crew Coach — Elevate Guest Experience

Dunkin' | Moutoudis Group; Thompson (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

Dunkin' franchisee in Thompson, CT is seeking a Shift Leader to coach Crew Members during each shift, ensuring operational Brand standards and delivering a friendly guest experience. You will set goals, provide job assignments, and motivate others while celebrating successes and giving timely feedback.

Join a competitive, team-oriented environment with strong growth potential. The role emphasizes leadership development, on-the-job training, and a supportive workplace that values hard work and

Qualifications

• Experience coaching Crew Members on shift.
• Ability to set goals and provide feedback.
• Strong guest-service mindset and teamwork.

Responsibilities

• Coach Crew Members to execute Brand standards.
• Deliver a friendly guest experience.
• Set goals, assign tasks, and motivate others.
• Provide timely feedback.

Skills

Coaching

Team leadership

Customer service

Job description

Dunkin' franchisee in Thompson, CT is seeking a Shift Leader to coach Crew Members during each shift, ensuring operational Brand standards and delivering a friendly guest experience. You will set goals, provide job assignments, and motivate others while celebrating successes and giving timely feedback.

Join a competitive, team-oriented environment with strong growth potential. The role emphasizes leadership development, on-the-job training, and a supportive workplace that values hard work and