Shift Leader: Craft Coffee & Team Growth

Starbucks Corp.; Odenton (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage via Starbucks Plan

Paid vacation

Sick time

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team to prepare beverages and food to standard recipes, uphold safety, and deliver exceptional customer service.

Strong communication and delegation are essential to succeed in this role. We offer comprehensive benefits, opportunities for growth, and a supportive store team environment.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to other employees and coordinate two or more staff.
• Strong communication and interpersonal skills in a retail environment.

Responsibilities

• Lead team to deliver quality beverages and food.
• Ensure store policies, safety and security are followed.
• Coach and develop staff during shifts.

Skills

Direct others

Learn quickly

Oral communication

Retail environment knowledge

Team player

Interpersonal skills

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team to prepare beverages and food to standard recipes, uphold safety, and deliver exceptional customer service.

Strong communication and delegation are essential to succeed in this role. We offer comprehensive benefits, opportunities for growth, and a supportive store team environment.