Shift Leader - Craft Coffee & Community

Starbucks Corp.; Village of Southampton (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart. You will ensure quality beverages and food, coach partners, and maintain a welcoming community space.

The role emphasizes teamwork, safety, and excellent customer service in a fast-paced retail setting. You'll manage shift tasks, delegate responsibilities, and uphold store standards while engaging with customers and building relationships with your team.

Qualifications

• Six months of customer-facing experience, with ability to handle requests.
• Ability to direct work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Comfort working in a retail environment with shift flexibility.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Coach and prepare beverages and food to standard recipes.
• Monitor store safety, cash handling, and policies.
• Direct the work of team members and coordinate tasks.

Skills

Customer service experience

Attendance and punctuality

Leadership / delegation

Effective communication

Teamwork and relationship building

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart. You will ensure quality beverages and food, coach partners, and maintain a welcoming community space.

The role emphasizes teamwork, safety, and excellent customer service in a fast-paced retail setting. You'll manage shift tasks, delegate responsibilities, and uphold store standards while engaging with customers and building relationships with your team.