Shift Supervisor: Craft Coffee Leader & Growth

Starbucks Corp.; Westerville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, creating a welcoming store environment for the community. You will guide the team, coach beverage and food preparation to standard recipes or customer requests, while ensuring safety and policy compliance during shifts.

The role emphasizes teamwork, quick learning, and strong communication to deliver quality beverages, food, and excellent customer service across all shifts.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Ability to direct the work of others and coordinate tasks for 2+ employees.
• Strong verbal and interpersonal communication skills.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Direct and coach staff to prepare beverages and food to standard recipes or customer specs.
• Ensure store safety, cash handling, and policy compliance during shifts.
• Build relationships with customers and support team collaboration.
• Support scheduling and daily shift operations to meet store needs.

Skills

Customer service

Team leadership

Communication

Cash handling

Retail knowledge

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, creating a welcoming store environment for the community. You will guide the team, coach beverage and food preparation to standard recipes or customer requests, while ensuring safety and policy compliance during shifts.

The role emphasizes teamwork, quick learning, and strong communication to deliver quality beverages, food, and excellent customer service across all shifts.