Shift Leader: Craft Coffee & People Leadership

Starbucks Corp.; Lodi (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition support

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, uphold safety and quality standards, and model exceptional customer service across all shifts.

The role requires facilitating detailed beverage and food preparation, coaching colleagues, and maintaining store policies while promoting a positive, service‑driven environment. Benefits and growth opportunities are available.

Qualifications

• At least 6 months of experience in customer-facing roles.
• Experience delegating tasks to other employees for coordination.
• Flexible availability including early mornings, evenings, weekends, holidays.

Responsibilities

• Lead and supervise cafe shift operations with craft and heart.
• Direct the work of team members to meet quality and safety standards.
• Prepare beverages and food to standard recipes and customize when needed.
• Coach staff on customer service, cash handling, and store policies.

Skills

Direct others

Oral communication

Teamwork

Customer service

Learn quickly

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will guide team members, uphold safety and quality standards, and model exceptional customer service across all shifts.

The role requires facilitating detailed beverage and food preparation, coaching colleagues, and maintaining store policies while promoting a positive, service‑driven environment. Benefits and growth opportunities are available.