Shift Leader - Craft Coffee & Team Coach

Starbucks Corp.; Statesville (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Tuition assistance

Job summary

Starbucks Corp. in Statesville, NC is hiring a shift supervisor to lead daily operations with craft and heart, ensuring welcoming experiences for customers. You will coach partners, uphold store standards, and manage safety while delivering quality beverages and food.

We value six months of customer-facing experience, strong communication, and the ability to guide a small team through busy periods. This is a full-time, on-site position with comprehensive benefits and growth opportunities.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to delegate tasks to other employees and coordinate two or more staff.
• Strong interpersonal and teamwork skills.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Coach and prepare beverage and food items to standard recipes and customize when needed.
• Manage cash handling, store safety, and security per policies.
• Support training and development of team members during shifts.

Skills

Customer service experience

Team leadership

Effective communication

Cash handling

Job description

Starbucks Corp. in Statesville, NC is hiring a shift supervisor to lead daily operations with craft and heart, ensuring welcoming experiences for customers. You will coach partners, uphold store standards, and manage safety while delivering quality beverages and food.

We value six months of customer-facing experience, strong communication, and the ability to guide a small team through busy periods. This is a full-time, on-site position with comprehensive benefits and growth opportunities.