Shift Leader: Craft Coffee, Lead & Elevate the Team

Starbucks Corp.; Hickory (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid vacation

Sick time

Tuition coverage

Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming Starbucks store in Hickory, NC. You will guide the team to prepare quality beverages and food, manage orders, and ensure smooth operations while delivering friendly service to the community.

The role emphasizes attendance, flexible hours, and coaching others, with a strong focus on safety, cash handling, and store standards in a collaborative environment.

Qualifications

• Regular and punctual attendance with or without accommodations.
• Ability to work flexible hours including mornings, evenings, weekends and holidays.
• Experience in a customer-facing role and coaching others.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Coach beverage and food preparation to standard recipes.
• Delegate tasks and coordinate workloads among team members.
• Ensure cash handling, safety and store security protocols are followed.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming Starbucks store in Hickory, NC. You will guide the team to prepare quality beverages and food, manage orders, and ensure smooth operations while delivering friendly service to the community.

The role emphasizes attendance, flexible hours, and coaching others, with a strong focus on safety, cash handling, and store standards in a collaborative environment.