Shift Leader: Craft Coffee, Lead a Dynamic Team

Starbucks Corp.; Escanaba (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks ACH

Paid vacation and sick time

Backup care and DACA reimbursement

Job summary

Starbucks Coffee Company in Escanaba, MI is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverages and food.

You will coach team members, manage daily operations, and uphold store policies while delivering warm customer service. This role offers development opportunities and comprehensive benefits in a fast-paced retail environment.

Qualifications

• Attendance and punctuality, with flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience and ability to coach beverage/food prep to standard recipes.
• Ability to delegate tasks and coordinate a team of two or more.
• Strong communication and interpersonal skills in a retail environment.
• Knowledge of store policies, cash handling, safety and security.

Responsibilities

• Supervise beverage and food preparation to standard recipes.
• Direct and coordinate tasks of team members.
• Ensure store safety, cash handling, and customer service quality.

Skills

Customer service

Cash handling

Leadership

Teamwork

Effective communication

Job description

Starbucks Coffee Company in Escanaba, MI is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverages and food.

You will coach team members, manage daily operations, and uphold store policies while delivering warm customer service. This role offers development opportunities and comprehensive benefits in a fast-paced retail environment.