Shift Leader: Craft Coffee & Team Coach

Starbucks Corp.; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition reimbursement

Job summary

Starbucks Corp. in Portage, MI seeks a shift supervisor to lead daily operations with craft and heart, ensuring friendly service and high-quality beverages. You will coach teammates, manage tasks, and uphold store policies while creating a welcoming community space.

You will grow through development experiences and company benefits, with opportunities to advance as a partner in a supportive team environment.

Qualifications

• Six months in a role requiring constant interaction with customers.
• Ability to delegate tasks to two or more employees.
• Direct the work of others and coordinate shifts.
• Strong oral communication and teamwork abilities.
• Knowledge of store policies, safety, and cash handling.

Responsibilities

• Lead daily shift operations with craft and heart to create a welcoming space.
• Coach and guide team to prepare beverages and food to standard recipes.
• Ensure quality, speed, and accuracy while maintaining safety and security.

Skills

Customer service

Cash handling

Staff supervision

Team leadership

Communication

Retail environment

Interpersonal skills

Job description

Starbucks Corp. in Portage, MI seeks a shift supervisor to lead daily operations with craft and heart, ensuring friendly service and high-quality beverages. You will coach teammates, manage tasks, and uphold store policies while creating a welcoming community space.

You will grow through development experiences and company benefits, with opportunities to advance as a partner in a supportive team environment.