Shift Leader, Community Programs & Team Mentorship

Perseus House, Inc.; Erie (Erie County); On-site; USD 42,000 - 56,000; Full time

Job summary

Perseus House, Inc. is seeking an Assistant Program Supervisor/Shift Leader to help manage our non-residential program and support clients with a compassionate, client-centered approach.

The role requires strong leadership, clear communication, and the ability to supervise staff and participants across shifts, while promoting safety, respect, and inclusion in all activities. The role will assist the Program Supervisor with daily operations, facilitate groups and community outings, coordinate

Qualifications

• Bachelor's degree preferred for supervisor role.
• High school diploma or equivalent for Shift Leader.
• Experience in supervisory or leadership role within social services.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities under pressure.
• Knowledge of non-residential program operations and relevant regulations.
• Demonstrated problem-solving and conflict resolution skills.

Responsibilities

• Assist the Program Supervisor in overseeing daily operations of the non-residential program.
• Facilitate groups, community service outings, transporting students and assisting with supervision of students.
• Lead and supervise staff and participants during shifts, ensuring adherence to program policies and procedures.
• Provide guidance, support, and mentorship to team members to promote professional development.
• Monitor participant progress and address issues or concerns promptly; ensure a safe, respectful environment for all clients and staff.
• Maintain accurate documentation and reports related to program activities and participant records.
• Collaborate with team members and external partners to coordinate services and resources.
• Assist in planning and implementing program activities and community engagement initiatives.

Skills

Interpersonal skills

Communication

Prioritization

Problem solving

Conflict resolution

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Perseus House, Inc. is seeking an Assistant Program Supervisor/Shift Leader to help manage our non-residential program and support clients with a compassionate, client-centered approach.

The role requires strong leadership, clear communication, and the ability to supervise staff and participants across shifts, while promoting safety, respect, and inclusion in all activities. The role will assist the Program Supervisor with daily operations, facilitate groups and community outings, coordinate