Shift Leader: Coach Teams & Elevate Guest Experience

Dunkin' | May Brands; State College (Centre County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth opportunities

Job summary

Dunkin' franchisee in State College area is seeking a Shift Leader to coach Crew Members across shifts, ensuring Brand standards and a warm, guest-focused experience. The leader sets goals, assigns tasks, and motivates teammates to perform at their best.

The role emphasizes delivering friendly guest service, actively recognizing achievements and giving timely feedback to help the team grow and succeed within a fast-paced environment.

Responsibilities

• Coach Crew Members to meet Brand standards and deliver a great guest experience.
• Set goals, assign tasks, motivate, and provide timely feedback.

Job description

Dunkin' franchisee in State College area is seeking a Shift Leader to coach Crew Members across shifts, ensuring Brand standards and a warm, guest-focused experience. The leader sets goals, assigns tasks, and motivates teammates to perform at their best.

The role emphasizes delivering friendly guest service, actively recognizing achievements and giving timely feedback to help the team grow and succeed within a fast-paced environment.