Shift Leader: Café Team Coach & Guest Experience

Dunkin' Donuts; Cheyenne (WY); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team oriented environment

Growth opportunities

Job summary

The Dunkin' Donuts franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring operational Brand standards and a friendly guest experience. You will set goals, assign jobs, and motivate the team while delivering timely feedback and maintaining safety and sanitation standards on site.

This role offers a team-oriented environment with opportunities for growth for hardworking individuals who meet guest needs and exceed expectations.

Qualifications

• Experience in a cafe or quick service restaurant preferred
• Coaching and motivating a team
• Commitment to guest satisfaction and quality

Responsibilities

• Coach Crew Members throughout shifts to execute Brand standards and deliver a great guest experience
• Set goals, provide job assignments, and motivate others with timely feedback
• Ensure safety and sanitation standards are met and maintain service speed and product quality
• Work well in a team environment and anticipate guests’ needs to exceed expectations

Job description

The Dunkin' Donuts franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring operational Brand standards and a friendly guest experience. You will set goals, assign jobs, and motivate the team while delivering timely feedback and maintaining safety and sanitation standards on site.

This role offers a team-oriented environment with opportunities for growth for hardworking individuals who meet guest needs and exceed expectations.