Shift Leader: Build Teams, Deliver Great Guest Experience

Del Taco; Bullhead City (AZ); On-site; USD 34,000 - 46,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support store leadership, train team members, and ensure an exceptional guest experience. You will help the General Manager run shifts, uphold policies, and foster a productive, positive work environment while guiding staff to deliver quality service and efficient operations.

You will supervise a small team, manage daily tasks, and contribute to hiring decisions, training, and development. This role offers growth opportunities within our restaurant network.

Qualifications

• 1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead staff to achieve organizational goals.
• General knowledge of computers, POS systems, various electronic devices, and various software.
• Ability to perform basic business math skills. Cash handling skills desired.
• Excellent organizational skills for keeping detailed records, reports and logs.
• Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.

Responsibilities

• Supports General Manager in supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
• Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
• Knowledge of all work station functions and paperwork essential for recording and monitoring each job in the restaurant.
• Supervises 1 to 7 Team Members
• Ensures objectives are reached in all areas while following all Company guidelines.
• Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
• Supports GM in creating and maintaining an “Employer of Choice” environment.
• Supports GM in providing leadership, direction, training and development to the restaurant team.
• Supports GM in supervising and directing the workforce.
• Supporting GM in making staffing decisions such as, recommending interviews, and administering disciplinary action as needed.

Skills

Leadership

Staff Training

Guest Service

Multi-tasking

POS Systems

Cash Handling

English Proficiency

Open Availability

Tools

POS Systems

Job description

Del Taco is seeking a Shift Manager to support store leadership, train team members, and ensure an exceptional guest experience. You will help the General Manager run shifts, uphold policies, and foster a productive, positive work environment while guiding staff to deliver quality service and efficient operations.

You will supervise a small team, manage daily tasks, and contribute to hiring decisions, training, and development. This role offers growth opportunities within our restaurant network.