Shift Leader: Build Teams, Deliver Exceptional Service

RaceTrac; Florida; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is hiring a Shift Manager to lead and energize a fast-paced store team. You’ll set the tone on each shift, coach teammates, and ensure top-notch guest service while maintaining store standards in food safety and cleanliness.

With 2–3 years of relevant experience and a proven leadership streak, you’ll drive operations, inventory, and customer satisfaction, balancing tasks and people in a dynamic environment. Join us for team-driven growth and weekly pay opportunities.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Lead shift change communication and ensure team alignment throughout the day.
• Model communication and accountability, relaying updates from leadership to shift staff.
• Monitor task completion and provide immediate feedback to drive results.
• Foster a culture of accountability, respect, and teamwork.
• Proactively step in during busy times to demonstrate leadership

Skills

Leadership

Communication

Team building

Coaching

Guest service

Education

High School Diploma or GED

Tools

Cash handling

Inventory management

Job description

RaceTrac is hiring a Shift Manager to lead and energize a fast-paced store team. You’ll set the tone on each shift, coach teammates, and ensure top-notch guest service while maintaining store standards in food safety and cleanliness.

With 2–3 years of relevant experience and a proven leadership streak, you’ll drive operations, inventory, and customer satisfaction, balancing tasks and people in a dynamic environment. Join us for team-driven growth and weekly pay opportunities.