Shift Leader: Fast-Paced Growth & Team Impact

RaceTrac; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Shift incentives

Career growth

Leadership training

Flexible scheduling

Benefits package

401K

Job summary

RaceTrac is seeking a Shift Manager to lead a fast-paced store team and deliver exceptional guest experiences. You will coach associates, manage daily operations, and ensure food safety and cleanliness standards are met across shifts.

Ideal candidates have 2–3 years in retail or food service and at least 1 year in a leadership role. Benefits include competitive pay, growth opportunities, and a supportive, people-first culture.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.

Responsibilities

• Lead a Winning Team on Your Shift and set a cheerful, can-do tone.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet guest service, food safety, and cleanliness standards.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.

Skills

Retail leadership

Team management

Customer service

Communication

Education

High School Diploma or GED

Tools

Cash handling

Point of Sale (POS)

Job description

RaceTrac is seeking a Shift Manager to lead a fast-paced store team and deliver exceptional guest experiences. You will coach associates, manage daily operations, and ensure food safety and cleanliness standards are met across shifts.

Ideal candidates have 2–3 years in retail or food service and at least 1 year in a leadership role. Benefits include competitive pay, growth opportunities, and a supportive, people-first culture.