Shift Manager: Lead a High-Energy Coffee Team

Starbucks Corp.; Marshall Corner (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Massachusetts is seeking a shift manager to lead daily operations, coach a team, and ensure a welcoming experience for customers. You will guide associates, manage shifts, and help drive store performance with a focus on service excellence and community connection.

The role emphasizes hands-on leadership, mentorship, and preparation for future growth within the Starbucks journey, including collaboration across store teams and adherence to company standards.

Qualifications

• 1 year retail / customer service management experience preferred.
• 2 years in management role preferred OR 4+ years of US Military service.
• 1 year supervising others, teambuilding, coaching.

Responsibilities

• Lead shift operations and ensure smooth opening/closing processes.
• Coach and develop team members to deliver friendly customer service.
• Create a welcoming space for the community and uphold brand standards.

Skills

Leadership

Team supervision

Customer service

Coaching

Operations management

Job description

Starbucks Coffee Company in Massachusetts is seeking a shift manager to lead daily operations, coach a team, and ensure a welcoming experience for customers. You will guide associates, manage shifts, and help drive store performance with a focus on service excellence and community connection.

The role emphasizes hands-on leadership, mentorship, and preparation for future growth within the Starbucks journey, including collaboration across store teams and adherence to company standards.