Shift Leader: Craft Coffee, Lead & Elevate Team

Starbucks Corp.; Waltham (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid parental leave

Paid vacation

Sick time

401(k) with employer match

Starbucks College Achievement Plan

Job summary

Starbucks Coffee Company is seeking a Shift Manager in Massachusetts, Waltham. You will lead a team, ensure a welcoming store environment, and drive a smooth shift while developing your leadership path within Starbucks.

The role emphasizes hands-on mentorship, operational excellence, and delivering a warm experience for every guest. Strong organizational skills and a customer-focused mindset are essential for success.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others; teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and prepare for the next step in your Starbucks journey.
• Run a multi-million dollar business, lead a team, and create a welcoming space for the community.

Skills

Retail management

Customer service

Team supervision

Coaching

Problem solving

Organizational skills

Entrepreneurial mindset

Job description

Starbucks Coffee Company is seeking a Shift Manager in Massachusetts, Waltham. You will lead a team, ensure a welcoming store environment, and drive a smooth shift while developing your leadership path within Starbucks.

The role emphasizes hands-on mentorship, operational excellence, and delivering a warm experience for every guest. Strong organizational skills and a customer-focused mindset are essential for success.