Cafe Shift Leader: Growth, Mentorship & Impact

Starbucks; Malden (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a dedicated Shift Manager to lead a high‑volume store in Massachusetts. You’ll mentor a team, uphold world‑class service, and manage daily operations with a focus on thoughtful guest experiences and store performance.

As a partner, you’ll gain access to a comprehensive benefits package, growth opportunities, and hands‑on development through mentorship and training that prepare you for the next step in your Starbucks journey.

Qualifications

• One year retail/customer service management experience (or 4+ years US military service).
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational and interpersonal skills with problem solving.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead a team and deliver exceptional guest experiences.
• Oversee daily store operations and multi-million dollar business performance.
• Coach and develop partners, fostering growth and mentorship.
• Collaborate with leadership to ensure welcoming community spaces.

Skills

Retail store management

Team supervision

Customer service excellence

Problem solving

Sales-oriented mindset

Job description

Starbucks Coffee Company is seeking a dedicated Shift Manager to lead a high‑volume store in Massachusetts. You’ll mentor a team, uphold world‑class service, and manage daily operations with a focus on thoughtful guest experiences and store performance.

As a partner, you’ll gain access to a comprehensive benefits package, growth opportunities, and hands‑on development through mentorship and training that prepare you for the next step in your Starbucks journey.