Shift Leader — Bakery Night Crew (Flexible Hours)

Insomnia Cookies; Iowa City (IA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible part-time schedules

Paid vacation

Mentorship

Pet insurance

Job stability

Growth opportunities

Fun team environment

Free cookies per shift

Job summary

Insomnia Cookies in Iowa City is hiring a Shift Leader to captain our bakery operations by night or day. You will oversee staff, deliver amazing customer service, bake, and ensure smooth shift flow while maintaining safety and quality.

This role emphasizes hands-on leadership, training teammates, delegating tasks, and upholding company standards. A friendly, energetic team environment and ongoing mentorship await, with growth opportunities and flexible part-time schedules.

Qualifications

• 1+ year in a customer service role.
• Experience leading a team is a plus.
• Able to manage multiple tasks during a shift.
• Legally eligible to work in the United States, 18+.

Responsibilities

• Provide excellent customer service and quality products during your shift.
• Support store leadership by maintaining operations and communicating information.
• Prioritize tasks for baking, cashiering, packaging, and cleaning.
• Lead the cookie crew and mentor teammates.
• Ensure a clean, safe working environment and proper food handling.

Skills

Customer service

Point of Sale systems

Communication

People skills

Leadership

Time management

Detail oriented

Lifting up to 40 lbs

Job description

Insomnia Cookies in Iowa City is hiring a Shift Leader to captain our bakery operations by night or day. You will oversee staff, deliver amazing customer service, bake, and ensure smooth shift flow while maintaining safety and quality.

This role emphasizes hands-on leadership, training teammates, delegating tasks, and upholding company standards. A friendly, energetic team environment and ongoing mentorship await, with growth opportunities and flexible part-time schedules.