Night Shift Leader: Lead Bakery Team & Guest Experience

Insomnia Cookies; Cedar Rapids (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth opportunities

Fun team environment

Employee discount

Job summary

Insomnia Cookies is seeking a Shift Leader in Cedar Rapids, IA to captain bakery operations during the shift and deliver exceptional guest experiences. You will bake, package, and prepare orders while coaching the Cookie Crew and ensuring smooth, safe operations.

The role offers flexible part-time schedules and pay-on-demand, with opportunities for advancement in a rapidly growing company. Join a fun, energetic team and help own the night at our 1St Ave SW bakery.

Qualifications

• 1+ year of experience in a customer service focused role.
• POS systems experience.
• Strong communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.

Skills

Customer service

POS experience

Communication

Leadership

Team motivation

Tools

Point of Sale systems

Job description

Insomnia Cookies is seeking a Shift Leader in Cedar Rapids, IA to captain bakery operations during the shift and deliver exceptional guest experiences. You will bake, package, and prepare orders while coaching the Cookie Crew and ensuring smooth, safe operations.

The role offers flexible part-time schedules and pay-on-demand, with opportunities for advancement in a rapidly growing company. Join a fun, energetic team and help own the night at our 1St Ave SW bakery.