Shift Leader at McDonald's Oxnard, CA

McDonald's; Oxnard (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with matching

Free meals and meal discounts

Paid sick time

Education benefits (Archways to Opp)

Job summary

McMarro Family Restaurants Oxnard, CA is seeking a Shift Leader to support the GM and AM in operating a profitable restaurant while upholding Quality, Service, and Cleanliness (QSC). The Shift Leader will lead crew during shifts, plan for each shift, monitor performance, and ensure safety and profitability.

You will train staff, address performance issues, and communicate with leadership to meet targets. This full-time role offers growth opportunities within the restaurant group.

Qualifications

• Must be at least 18 years old with a valid driver's license or reliable transportation.
• Willingness to relocate to other restaurants in the organization if needed.
• Flexible schedule across all dayparts and weekends.
• Serve Safe certification (training provided).
• Physically able to lift up to 20 pounds.
• Willingness to learn administrative tasks such as scheduling, ordering, and inventory.
• Ability to lead projects with a can-do attitude.

Responsibilities

• Provide leadership to crew and managers during shifts to ensure high-quality service and cleanliness.
• Plan for each shift, monitor performance, and take action to meet company standards.
• Monitor safety, security, and profitability, and prepare the team for the next shift.
• Assist in meeting targets during shifts and help the restaurant reach its goals.
• Train all employees and address performance issues with coaching.
• Communicate difficult issues to GM/AM promptly.
• Maintain a positive, inclusive environment for staff and guests.

Skills

Leadership

People management

Scheduling

Coaching

Communication

Adaptability

Safety awareness

Job description

Shift Leader job at McDonald’s. Oxnard, CA. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products, but it is a separate company and a separate employer from McDonald’s USA. If hired, the franchisee will be your employer, not McDonald’s USA. All employment matters—hiring, firing, discipline, supervision, staffing, and scheduling—are the responsibility of the franchisee, not McDonald’s USA.

McMarro Family Restaurants own and operate 30 McDonald’s restaurants throughout Southern California. The company has been in business for over 30years, expanding its operations and creating opportunities for career growth. McMarro believes in working together to create a culture that supports its values: Family, Integrity, Community, and Teamwork.

Description

The Shift Leader (SL) supports the General Manager (GM) and Assistant Manager (AM) in running a profitable restaurant, ensuring that the restaurant meets the company’s critical customer standards of Quality, Service, and Cleanliness (QSC) during their shift. The Shift Leader is a partner to the AM and GM in achieving business objectives by offering ideas that remove barriers to success. Responsibilities include executing administrative tasks delegated to them such as inventories and schedules, and sharing accountability for the overall results of the restaurant.

• Provide leadership to crew and other managers during a shift to ensure high-quality service and cleanliness.
• Plan for each shift, monitor performance, and take action to meet company standards.
• Monitor safety, security, and profitability, and communicate with the next Shift Manager to prepare the team for a successful shift.
• Assist in meeting targets during shifts and help the restaurant meet its goals.
• Work as a role model for the company’s policies, culture, and values.
• Show respect for others and sensitivity to cultural and generational differences.
• Create a positive and welcoming environment for all restaurant employees and guests.
• Motivate team members through positive feedback, encouragement, and inclusion.
• Communicate difficult or sensitive issues to the GM, AM, or Supervisor in a timely manner.
• Support the GM and AM in training all employees and addressing performance issues with coaching, counseling, or conflict management.
• Follow the company’s tools, resources, and processes to prevent work‑related injuries and customer accidents.
• Ensure employees receive breaks in accordance with policy.
• Maintain composure within fast‑paced and stressful environments.
• Handle pressure and uncertainty with ease, displaying a can‑do attitude and sense of optimism.
• Embrace change and focus on solutions rather than obstacles.

Qualifications

• Physically able to lift up to 20 pounds and stand for long periods.
• Capable of performing job duties satisfactorily, with or without a reasonable accommodation.
• Possess a can‑do attitude and the initiative to lead projects.
• Willingness to learn administrative tasks such as scheduling, ordering, and inventory.
• Flexible schedule with availability across all three dayparts (morning, afternoon, night) and weekends.
• Full‑time employment as required by the restaurant.
• Serve Safe certification (training provided).
• At least 18 years old with a valid driver’s license or reliable transportation.
• Willingness to relocate to other restaurants in the organization if a business need or career growth opportunity arises.

Additional Info

• Hourly rate $22‑$24
• Medical, dental and vision coverage
• 401k with matching contributions
• Unpaid leaves of absence
• Paid sick time in accordance with city or state ordinance
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance and English classes as a second language
• Discount programs
• Free meals and meal discounts

McDonald’s Corporation and McDonald’s USA, LLC are committed to equal employment opportunity and will not discriminate against any applicant or employee on the basis of protected characteristics. Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and other applicable laws.