Shift Leader

Dunkin'; West Palm Beach (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition through SNHU

Employee discounts on Dunkin’

Opportunities to grow into management

Job summary

Dunkin' in West Palm Beach is seeking an energetic Shift Leader to guide our team and deliver outstanding guest experiences. You will lead by example, support daily operations, and coach crew members to achieve service excellence.

Join a fast-paced environment in a beloved brand with opportunities for growth and development, flexible scheduling, and tips-based pay. Be ready to step in for management as needed and help maintain a safe, welcoming store atmosphere.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• Team-first mindset with a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly – prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Uphold Food Safety, Brand, and Network standards to keep the store welcoming and clean.
• Step in for the manager when needed to help make key decisions.

Skills

Leadership

Customer Service

Communication

Multitasking

Flexible Hours

Job description

Dunkin' - Urgent Shift Leader Needed – Step Up, Lead On!

Are you looking for a dynamic environment where you can make a difference? Do you thrive in a fast-paced setting that values your leadership? If so, we want you to join our team at Dunkin' as a highly skilled Shift Leader!

At Dunkin', we are more than just a coffee shop; we are a beloved part of America's daily routine. We are seeking motivated, energetic, and reliable individuals to lead our teams, wow our guests, and elevate their careers. With over 13,100 locations worldwide, Dunkin' offers exciting opportunities for growth and development!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, helping make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

Location: 4440 Okeechobee

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.