Shift Leader

Little Caesars; Walterboro (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Little Caesars in Walterboro, SC is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance. You will lead team members, assign tasks, and ensure brand standards are followed on each shift.

This role requires hands-on food service leadership, training, and the ability to handle cash, promote in-store promotions, and resolve guest issues while maintaining safety and cost controls.

Responsibilities

• Lead team members on shifts, including assigning tasks and providing feedback and training.
• Utilize the huddle board and ensure adherence to personnel policies, labor laws and safety procedures.
• Ensure all security procedures are executed and manage opening/closing duties.
• Provide great guest service and resolve guest complaints/issues.
• Lead shifts to open, transition, and close; manage line and delegate duties.
• Uphold product quality standards and work the line as needed.
• Promote sales on shift through suggestive selling and knowledge of promotions.
• Execute and support all food safety requirements and practice; control costs and cash on the shift.

Skills

Leadership

Guest service

Training

Cash handling

Food safety

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required