Shift Leader

Bruegger's Bagels; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Job summary

A neighborhood bakery in Tucson is seeking a motivated shift leader to manage daily operations, supervise staff, and guarantee excellent customer service. Responsibilities include schedule creation, performance monitoring, and handling cash deposits. The ideal candidate must possess leadership, communication skills, and retail experience. This role offers flexible schedules and competitive pay, perfect for those who thrive in fast-paced environments.

Qualifications

• Prior experience as a Shift Leader or similar role in retail.
• Experience creating shift schedules.
• Strong interpersonal and communication skills.

Responsibilities

• Supervise employees and assign duties during shifts.
• Create and manage shift schedules.
• Deal with customer issues and employee disputes.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Teamwork

Education

High school diploma/GED

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay

Neighborhood bakery
Menu offering fresh baked bagels, cream cheese, coffee, breakfast and lunch sandwiches.
Morning business with stores closed by 4pm.