Shift Leader

Velvet Taco; The Colony (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off

Health Benefits

Commuter Benefits

Uniform & Swag

Free Tacos

Culture that celebrates you

Tattoo paid by CEO

Job summary

Velvet Taco is seeking a dedicated supervisor to manage the hourly team and ensure a welcoming guest experience. You will execute opening, mid, and closing duties, handle guest concerns, and maintain strict food safety standards in a fast-paced setting.

Qualifications include leadership, cash handling, and strong communication. The role offers growth within a culture that values individuality and teamwork.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to manage opening, mid, and closing duties.
• Strong guest interaction and problem-solving skills.
• Proficient cash handling and POS management.
• Commitment to food safety and cleanliness.
• Ability to mentor team and enforce procedures.

Responsibilities

• Manages hourly team members and interacts with guests professionally.
• Executes opening, mid, and closing duties following standard procedures.
• Handles guest concerns and guides to positive resolutions.
• Performs cash-handling, sets up POS drawers, and manages deposits.
• Leads by example to ensure urgency and positive guest experience.
• De-escalates issues and keeps team heard.
• Supports management with inventory.
• Prioritizes food safety with line checks and storage/date checks.
• Manages daily prep list and signs off on prepped items.
• Enforces gloves, clean floors, and obstacle removal.
• Communicates a welcoming guest experience.
• Embraces feedback and accountability.
• Thrives in fast-paced environment and manages time.
• Works across culinary, hospitality, and guest interaction areas.

Skills

Leadership

Guest service

Cash handling

Time management

Food safety

Inventory

Communication

De-escalation

Team collaboration

Tools

POS system

Job description

Hiring Immediately

Are you relentless in the pursuit of excellence? Maybe even a little rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a tribe of people who stand together, operate with purpose, and win? Then Velvet Taco is the place for you!

Benefits

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• Free Tacos
• Kick Ass Culture that celebrates you being YOU!
• Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it

Job

• Manages the hourly team members and interacts with guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco's standard procedures and recipe guidelines.
• Skilled at handling guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the team members and motivates others to follow procedures, work with a sense of urgency, and ensure a positive guest experience.
• Skilled at de-escalating issues between team members and making everyone feel heard.
• Supports management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• Acts as a role model by enforcing the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and guest interaction.