Shift Leader-Team Captain

Smoothie King (SKFI)

Shorewood (IL)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Employee discount

Flexible schedule

Tips

Job summary

A leading smoothie franchise in Shorewood, IL, is seeking a dedicated Shift Leader to support store operations and ensure guest satisfaction. The ideal candidate will take on responsibilities including managing shifts, assisting guests with nutrition goals, and fostering a positive team environment. Experience in a fast-food setting is preferred but not mandatory. Join a brand that's been on a mission to promote healthy living for over 40 years.

Qualifications

Must be at least 16 years of age or older.
Experience in a fast-food environment is preferred.
Ability to regularly move boxes weighing up to 55 lbs.

Responsibilities

Ensure guest satisfaction while maintaining store operations.
Assist in store opening and closing, following procedures.
Ensure high-quality preparation of smoothies and guest service.

Skills

Excellent communication skills

Team leadership

Ability to handle food allergens

Tools

Microsoft Office

POS cashier system

Job description

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Shift Leaders are comfortable taking responsibility as well as delegating it; they thrive on challenges and continually look for opportunities to learn. They are responsible for ensuring Guest satisfaction while maintaining efficient store operations and enforcing store policy. Along with the General Manager, they provide guidance to Team Members during their assigned shifts.

We are looking for purpose-driven Shift Leader / Team Captain to become an ultimate ambassador of our brand. As a Shift Leader / Team Captain you will help Guests meet their fitness and nutrition goals by assisting them to select smoothies and retail products that inspire them to maintain a healthy and active lifestyle, while also providing guidance to Team Members when General Managers are not in the store. The successful Shift Leader / Team Captain will be passionate about the brand and demonstrate willingness to take on new challenges.

Benefits

Employee discount
Flexible schedule
Tips

Responsibilities

Assisting the General Manager in the overall operations of the store in a leadership capacity.
Ensuring a superior guest experience, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.
Complete store opening/closing and follow opening/closing procedures.
Make bank deposits.
Assist the General Manager with product ordering.
Communicate and execute positive brand impression to the overall Guest experience.
Ensure consistency and high-quality preparation of smoothies and Guest service.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of all areas, ensuring compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Essential Functions

Operate a blender and POS cashier system.
Regularly move boxes, weighing up to 55 lbs., throughout the store.
Constantly position self to bend, reach, and scoop throughout assigned shifts.
Be mobile in walk-in refrigerator and freezer with temperatures ranging from 40°F to –10°F.
Tolerate exposure to food allergens.
Use Microsoft Office effectively.
Understand general POS functionality.
Exhibit excellent communication skills, giving and receiving feedback.
Be extremely reliable.
Equal Opportunity Employer.

Qualities

Connect and communicate with guests, team members, with a "guest comes first" attitude.
Be at least sixteen (16) years of age or older.
Experience in a fast-food environment preferred, but not necessary.

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea. Great for those who want to help people live healthier lives through nutrition. It’s been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products. They’re not just good; they’re good for you.

Seniority level