Shift Leader-Team Captain

Smoothie King (SKFI); Crestwood (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Tips

Job summary

A popular smoothie franchise is seeking a Shift Leader to oversee store operations and ensure customer satisfaction. The ideal candidate will thrive on challenges, lead the team effectively, and maintain a fun and welcoming atmosphere while maximizing sales. Responsibilities include assisting the General Manager, ensuring high-quality service, and enforcing compliance with operational standards.

Qualifications

• Must be at least 16 years of age or older.
• Experience in a fast-food environment preferred.
• Ability to tolerate exposure to food allergens.

Responsibilities

• Assist the General Manager in store operations.
• Ensure a superior guest experience.
• Complete store opening/closing procedures.
• Communicate positive brand impression to guests.
• Enforce sanitary food handling practices.

Skills

Excellent Communication Skills

Ability to connect with guests

Team collaboration

Tools

Point of Sale (POS) system

Microsoft Office

Job description

Overview

Join to apply for the Shift Leader role at Smoothie King (SKFI).

Shift Leaders are comfortable taking responsibility as well as delegating it; they thrive on challenges and continually look for opportunities to learn. They are responsible for ensuring Guest satisfaction while maintaining efficient store operations and enforcing store policy. Along with the General Manager, they provide guidance to Team Members during their assigned shifts.

Benefits

• Employee discount
• Flexible schedule
• Tips

Responsibilities

• Assisting the General Manager in the overall operations of the store in a leadership capacity.
• Ensuring a superior guest experience, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.
• Completing the store opening/closing and following opening/closing procedures.
• Makes bank deposits.
• Assist the General Manager with product ordering.
• Communicate and execute positive brand impression to the overall Guest experience.
• Must ensure consistency and high-quality preparation of smoothies and Guest service.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of all areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Essential Functions

• Operates a blender and POS cashier system.
• Regularly moves boxes, weighing up to 55 lbs., throughout the store.
• Constantly positions self to bend, reach and scoop throughout assigned shifts.
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F.
• The employee must be able to tolerate exposure to food allergens.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent Communication Skills, ability to give and receive feedback.
• Must be extremely reliable.

Qualifications

• Ability to connect and communicate with guests, team members, with a “guest comes first” attitude.
• At least sixteen (16) years of age or older.
• Experience in a fast-food environment preferred, but not necessary.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea. Smoothie King is committed to helping people live healthier lives through nutrition. It’s been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. They’re not just good; they’re good for you.

Equal Opportunity Employer

Equal Opportunity Employer.