Shift Leader

Insomnia Cookies; Phoenix (AZ); On-site; USD 22,730; Part time

Benefits offered by this job

Market competitive pay at $16.50/hour

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability

Achievable growth opportunities

Employee discount and FREE cookies

Job summary

A well-known bakery chain in Phoenix is looking for a Shift Leader who will manage operations during shifts, ensuring exceptional customer service and product quality. The ideal candidate will have at least one year of customer service experience and be able to lead and motivate a team. With a pay of $16.50/hour and various perks like paid time off and employee discounts, this role offers a fun and dynamic working environment within a rapidly growing company.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership during your shift.
• Prioritize and delegate tasks for baking and cleaning.
• Manage cash handling and deposits.

Skills

Outstanding communication

Customer service experience

Time management skills

Ability to lift up to 40 lbs

Point of Sale systems experience

Job description

Shift Leader at GCU Bakery

Become a Shift Leader at our brand new GCU bakery located at 5020 N 35th Avenue, Suite 108, Phoenix, AZ 85017. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Sweet Shift Leader Perks

• Market competitive pay at $16.50/hour
• Flexible part-time work schedules
• Pay‑on‑Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

What I’ll Do as a Shift Leader

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Desired Skills / Experience

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed