Shift Leader

Insomnia Cookies; Minneapolis (MN); On-site; USD 19,889 - 28,326; Part time

Benefits offered by this job

Starting pay $17.50/hr

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Growth opportunities

Employee discount and FREE cookies

Job summary

A popular bakery chain is seeking a Shift Leader for their new location in Minneapolis, MN. The ideal candidate will provide exceptional customer service, lead the cookie crew, and manage store operations. Requirements include at least 1 year of customer service experience and the ability to motivate others. Enjoy perks like daily pay, paid time off, and employee discounts. Join a fun and dynamic team while creating delicious memories!

Qualifications

• 1+ year of experience in customer service.
• Ability to lead by example and motivate others.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership during your shift.
• Manage cash handling and deposits.

Skills

Customer service

Communication skills

Time management

Tools

Point of Sale systems

Job description

Be among the first 25 applicants.

Become a Shift Leader at our brand new Minneapolis, MN bakery located at 600 Hennepin Avenue, Minneapolis, MN 55403. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Our Sweet Shift Leader Perks

• Starting pay $17.50/hr
• Flexible part‑time work schedules
• Pay‑on‑Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

What I Will Do as a Shift Leader

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Desired Skills/Experience

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results‑oriented.
• Ability to lead‑by‑example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.