Shift Leader

Pop Of Florida Mall Inc; Orlando (FL); On-site; USD 18,000 - 19,000; Full time

Job summary

Popeyes at The Florida Mall in Orlando, FL is seeking a Shift Leader. The role oversees daily operations, manages inventory, and drives quality, service, and cleanliness to deliver exceptional guest experiences.

The position requires a High School diploma or GED, strong customer service skills, and the ability to handle cash and stay composed in a fast-paced environment. We are an equal opportunity employer and welcome your application!

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Willingness to learn and work in a fast-paced environment.
• Ability to manage cash handling and maintain store safety.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People person

Team collaboration

Customer service

Quality focus

Willingness to learn

Cash handling

Store safety

Communication skills

Calm under pressure

Education

High School/GED

Job description

Job DetailsJob Location: Popeyes at The Florida Mall- 8001 Orange Blossom Trail - Orlando, FL 32809Position Type: Shift LeaderEducation Level: High School/ GEDSalary Range: $13.00 - $14.50 HourlyJob Category: OperationsSHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.