Restaurant Shift Leader - Fast-Paced Service Excellence

Pop Of Florida Mall Inc; Orlando (FL); On-site; USD 18,000 - 19,000; Full time

Job summary

Popeyes at The Florida Mall in Orlando, FL is seeking a Shift Leader. The role oversees daily operations, manages inventory, and drives quality, service, and cleanliness to deliver exceptional guest experiences.

The position requires a High School diploma or GED, strong customer service skills, and the ability to handle cash and stay composed in a fast-paced environment. We are an equal opportunity employer and welcome your application!

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Willingness to learn and work in a fast-paced environment.
• Ability to manage cash handling and maintain store safety.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People person

Team collaboration

Customer service

Quality focus

Willingness to learn

Cash handling

Store safety

Communication skills

Calm under pressure

Education

High School/GED

Job description

Popeyes at The Florida Mall in Orlando, FL is seeking a Shift Leader. The role oversees daily operations, manages inventory, and drives quality, service, and cleanliness to deliver exceptional guest experiences.

The position requires a High School diploma or GED, strong customer service skills, and the ability to handle cash and stay composed in a fast-paced environment. We are an equal opportunity employer and welcome your application!