Shift Leader

IRMG GROUP; Hyattsville (MD); On-site; USD 22,000 - 23,000; Full time

Job summary

IRMG GROUP in Hyattsville, MD is seeking a Shift Leader to oversee daily restaurant operations, manage inventory, and uphold standards of quality, service, and cleanliness. You will support the team, handle cash, and contribute to a positive work environment while ensuring exceptional customer experiences.

Join a dynamic team and help drive consistent performance, training, and compliance with company policies to deliver great guest experiences daily.

Qualifications

• High School / GED required.
• Customer service and team support.
• Willing to learn and adapt.

Responsibilities

• Oversee daily operations to maintain efficiency and high performance.
• Ensure standards in product prep, service, upkeep, and inventory.
• Manage the team and recruitment while maintaining safety.
• Deliver top-quality products and services to customers.

Skills

People skills

Team player

Customer service

Quality focus

Cash handling

Store safety

Communication

Education

High School / GED

Job description

Job Details

Job Location: Popeyes Mall at Prince George's- 3500 East-West Highway - Hyattsville, MD 20782
Position Type: Shift Leader
Education Level: High School/ GED
Salary Range: $16.00 - $16.50 Hourly
Job Category: Operations SHIFT LEADER

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash‑handling and store safety.
• Can keep cool and calm in a fast‑paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.